Shipping
- Each GILÉA piece is produced in limited runs and prepared with care.
- All orders are processed within 2–5 business days.
At this time, GILÉA ships exclusively within Lebanon. - Once dispatched, delivery typically takes 3–6 business days, depending on your location.
- You will receive a confirmation once your order has been shipped.
Delivery timelines are provided as estimates and may vary during peak periods or unforeseen circumstances. - If you experience an unusual delay with your delivery, please contact us and we’ll be happy to assist.
Returns & Exchanges
- Due to the limited nature of our collections, all pieces are carefully inspected prior to dispatch.
- For this reason, we do not offer refunds.
- Orders are processed promptly and cannot be modified or cancelled once confirmed.
Exchanges
- Exchange requests must be made within 7 days of delivery
- Items must be unworn, with original tags attached
- Items must be returned in their original packaging
- Exchanges are limited to size changes only
If the requested size is unavailable, customers may choose to:
- Exchange for another item of equal value, or
- Receive a store credit, valid for 12 months from the date of issue.
Items Received with a Defect
- If your item arrives with a defect, including damage sustained during transit, please contact us at [email protected] within 24 hours of delivery, including clear photos of the issue.
- Once the defect is confirmed, we will offer an appropriate solution, which may include a repair, a replacement (subject to availability), or a store credit.
Sale Items
Items purchased at a discounted price, when applicable, are considered final sale and are not eligible for exchange or return.
Need Assistance?
If you have questions regarding sizing, shipping, or an existing order, our team is always here to support you.
Please contact us at [email protected], and we’ll be glad to assist.